Zadbaj's Terms and Conditions — Read before use

Zadbaj (https://zadbaj.xyz) is an online gaming platform. These Terms and Conditions ("Terms") form a binding agreement between Zadbaj and its users ("you" or "Member"). By accessing the Zadbaj platform, creating an account, or using any of our services, you are deemed to have accepted these Terms.

These Terms and Conditions are provided in English to ensure they are accessible to our users in Bangladesh. However, you are still encouraged to seek independent legal advice if needed.

To create an account and access gaming services on Zadbaj, the following conditions must be met:

• You must be 18 years of age or older must be.
• Each individual is only One account can be created.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• Zadbaj reserves the right to carry out identity verification (KYC) at any time.

To verify your account, you may be asked to submit a photo of your National ID, passport, or driving license. Withdrawals may be temporarily held until verification is complete.

Zadbaj is an 18+ platform. Use by minors (under 18) is strictly prohibited. Zadbaj reserves the right to verify a user's age at any time and may immediately suspend any account where underage use is suspected.

We urge parents to use parental controls to prevent their children from accessing Zadbaj or any other online gaming platform.

Zadbaj accepts payments via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. The key rules governing payments are as follows:

• Minimum Deposit: BDT 100
• Minimum Withdrawal: BDT 500
• Withdrawal processing time: typically within 1–24 hours
• The mobile number used for deposits must be the same one used for withdrawals
• Bonus balances cannot be withdrawn directly; wagering requirements must be met first.
• Zadbaj may request additional verification for any suspicious transactions.

Zadbaj follows international standards to prevent money laundering and illegal transactions. Zadbaj reserves the right to report any suspicious financial activity to the relevant authorities.

Zadbaj offers a variety of bonuses and promotional offers. The following rules must be strictly followed when using these bonuses:

• Each bonus has its own Wagering Requirement — typically 20–30 times the bonus amount.
• The welcome bonus is available to each Member once only.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Bonuses have a set expiry date; any unused bonus will be automatically cancelled once it expires.
• Some games do not contribute to bonus wagering requirements — please check the offers page for details.
• Zadbaj reserves the right to modify or cancel any bonus offer at any time.

All games on Zadbaj are powered by a certified Random Number Generator (RNG), which is regularly audited by independent third-party organizations. Every game outcome is entirely random and not predetermined.

• If a game is cancelled due to a technical fault in the gaming software, all wagers will be refunded.
• If your internet connection drops during a game, the result will be saved on our servers and will be visible once you reconnect.
• In the event of a dispute over a game result, Zadbaj's server logs will be considered the final authority.
• Zadbaj reserves the right to update game rules, though Members will be notified prior to any changes taking effect.

Slots, Fish Games, Bingo, Live Casino, and Sports Betting — each category has its own detailed rules available on the respective game page.

The following activities are strictly prohibited on the Zadbaj platform. Violating these rules may result in immediate account termination and forfeiture of your balance:

• Multiple Accounts: Operating multiple accounts under the same identity is strictly prohibited.
• Bonus Abuse: Using deliberate strategies solely to exploit bonuses is prohibited.
• Hacking & Software Manipulation: Any attempt to manipulate game software or outcomes is strictly prohibited.
• Money Laundering: Using the platform for the purpose of illegal financial transactions is strictly prohibited.
• Account Sale or Rental: Sharing your account with any third party is strictly prohibited.
• False Information: Using false or fraudulent identity documents is strictly prohibited.
• Collusion: Colluding with other players to gain an unfair advantage in any game is strictly prohibited.

Zadbaj believes gaming should be a healthy form of entertainment — not a source of financial stress. We encourage every player to game responsibly.

The following responsible gaming tools are available on Zadbaj at no cost:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a set time period.
• Session Time Limit: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily suspend your account for a specified period.
• Reality Check: Review your gaming session details at regular intervals.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View page.

Zadbaj takes the privacy of your personal information very seriously. To learn how we collect, use, and protect your data, please refer to our Privacy Policy Described in detail on the page.

• Your personal information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information is not shared unless required by law.
• You may request deletion of your data at any time.

Zadbaj may temporarily suspend or permanently close an account under the following circumstances:

• In the event of a breach of these Terms and Conditions.
• Where fraud or deceptive activity is suspected.
• If identity verification fails.
• Upon receipt of a court order or government directive.
• If your account has been inactive for an extended period (more than 12 months).

You may close your account at any time by contacting our support team. Before doing so, please ensure any applicable bonuses or wagering requirements tied to your balance have been addressed.

Zadbaj reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes by email or via an in-platform notification. Continued use of the platform after any changes are made will be considered acceptance of the updated Terms.

We recommend checking this page regularly. You can always see when the last update was made by looking at the "Last Updated" date at the top of the page.

If you have any questions or complaints regarding these Terms and Conditions, please reach out to our support team. We generally aim to respond within 24 hours.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Language: Bengali & English

We take every complaint seriously and aim to resolve it fairly and transparently. For more details, please visit our FAQ View page.