Zadbaj's Privacy Policy — Your data is fully protected

Zadbaj (https://zadbaj.xyz) believes your personal information belongs to you. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it safe.

This privacy policy applies to all services on the Zadbaj platform. It applies whether you create an account, play games, or simply visit the website. Please take a moment to read this page carefully.

Only the information necessary to uphold your privacy is collected on Zadbaj. See the breakdown by category below:

We never collect and will never collect your full bank account number, card PIN, or password.

Zadbaj collects your information through three main methods:

• Directly from you: Information you provide directly during registration, profile updates, KYC verification, and when contacting support.
• Automatically: When you use the Zadbaj website or app, technical information is collected via cookies, web beacons, and log files.
• From Third Parties: Limited data may be received from payment partners such as bKash, Nagad, and Rocket, as well as from identity verification providers.

Zadbaj uses your information only for the specific purposes listed below — nothing more:

• Account Management: Completing registration, securing login access, and verifying your account.
• Payment Processing: Processing deposits and withdrawals accurately and maintaining transaction records.
• Customer Support: Providing prompt and accurate responses to your complaints or queries.
• Security Assurance: Preventing fraud, money laundering, and other illegal activities.
• Legal Obligation: Meeting regulatory requirements and resolving disputes.
• Service Improvement: Personalizing your gaming experience and improving platform performance.
• Contact: Sending you important updates, security alerts, and offers you have opted in to receive.

Zadbaj does not sell your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Service Providers: Data required to process transactions with payment partners such as bKash, Nagad, and Rocket.
• Identity Verification Services: Approved third-party verification services for the KYC process.
• Technology Service Providers: Cloud hosting, cybersecurity, and game software providers — all operating under strict confidentiality agreements.
• Legal Authorities: Upon a court order or a lawful request from a law enforcement authority.
• Business Changes: In the event of a transfer of ownership of Zadbaj — you will be notified in advance.

Zadbaj uses cookies on its website — a standard internet technology that improves your browsing experience. We use the following types of cookies:

• Essential Cookies: Login sessions and security tokens are essential for the website to function.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which parts of the website are most used — without identifying individual users.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Zadbaj uses industry-standard technology to protect your data. Our security framework is regularly audited by independent third-party auditors.

• 256-Bit SSL/TLS Encryption: All data transfers between the website and servers are encrypted.
• AES-256 Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Regular Security Audits: Vulnerability testing conducted by independent experts.
• Staff Training: Regular training and awareness programs for all staff on data protection practices.

Zadbaj believes you should have full control over your own data. We guarantee the following rights:

To exercise these rights, email us at [email protected]. We will respond within 30 days.

Zadbaj does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: 7 years as required by law.
• KYC Documents: 5–7 years, in accordance with regulatory guidelines.
• Customer Support Records: 3 years from the date of last contact.
• Technical Logs: Typically 90 days to 1 year.

After the retention period, data is securely deleted or anonymized.

Zadbaj is an 18+ platform. We do not knowingly collect information from anyone under 18. If we become aware that a minor has used our platform, we will immediately close that account and delete all associated data.

Zadbaj may update this privacy policy from time to time. For significant changes, you will be notified in advance by email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

You can check the "Last Updated" date at the top of the page to see when the policy was last revised.

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Website: https://zadbaj.xyz
• Response Time: Usually within 2–3 business days