Safe Gaming

Zadbaj's Responsible Gaming Policy
— Keep it fun, keep it in control

Gaming should be a source of enjoyment, not anxiety. At Zadbaj, we believe that responsible gaming is truly enjoyable gaming. That is why we have provided you with tools and guidance to keep you in control at all times.

18+
Adults Only
24/7
Support Services
5
Safety Tools
100%
Free Support

What is responsible gaming and why does it matter

Responsible gaming on Zadbaj means playing for fun without ever going beyond your means. Online gaming is a great form of entertainment, but when it becomes a habit that creates financial or emotional stress, it turns into a problem.

We want every member to enjoy gaming — but in a healthy, mindful way. That is why Zadbaj offers multiple responsible gaming measures. You are in control of how much you play, how much you spend, and when you take a break.

Even seasoned gamblers know — the greatest skill isn't winning, it's knowing when to stop. Zadbaj is committed to making it easy for you to do just that.

Core Principles: Gaming is entertainment, not a source of income. Never game with borrowed money or funds you cannot afford to lose.

1

Zadbaj's Responsible Gaming Tools

Zadbaj provides a range of effective tools to keep your gaming experience safe. They are completely free and available to use at any time:

Tool Name How it works Takes effect
Deposit limit Set Daily / Weekly / Monthly Deposit Limits Instant
Loss Limit Automatically stops after a set loss amount Instant
Session Time Limit Set a limit on how long you play in one session Instant
Reality Check Sends you reminders at set intervals Per Session
Cooldown break Breaks from 24 hours up to 6 weeks After the request
Self-Exclusion Long-term account closure (6 months – 5 years) Within 24 hours

How to set it up: Log in to your account and go to "Profile Settings > Responsible Gaming". From there, you can enable or adjust any of the available tools.

2

Set deposit and spending limits

The most effective way to game responsibly is to set a budget before you start. On Zadbaj, you can set three types of limits:

  • Daily limit: Set the maximum amount you can deposit in a single day. Once you hit the limit, no further deposits are allowed for that day.
  • Weekly Limit: Set a total spending cap for the entire week. The cycle runs Monday through Sunday.
  • Monthly Limit: Set a maximum monthly budget so there are no surprises at the end of the month.

Once a limit is set, lowering it takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Tip: Set aside a small portion of your monthly entertainment budget for gaming. Stick to that amount — no more.

3

Self-Exclusion & Break Benefits

Sometimes stepping back is the smartest move you can make. Zadbaj offers two levels of break options:

  • Cooldown break: Take a temporary break for 24 hours, 7 days, 14 days, or 6 weeks. During this time, you won't be able to log in or receive any promotional messages.
  • Self-Exclusion: Fully close your account for anywhere between 6 months and 5 years. Your account cannot be reactivated before the chosen period ends.

Your remaining account balance will be kept safe during the self-exclusion period. Once it ends, you can withdraw those funds.

Important: To activate self-exclusion, email our support team at [email protected] — we'll take action within 24 hours.

4

Session Management & Time Control

Staying aware of your time is a key part of responsible gaming. It is easy to lose track of how quickly the hours pass. Zadbaj's session management tools are here to help:

  • Session Timer: How long you have been playing in a single session is always visible in the corner of your screen.
  • Time Limit: Enable the option to be automatically logged out after a set period of time.
  • Reality Check Message: A reminder will appear every 30, 60, or 90 minutes showing how long you've been playing and how much (BDT) you've spent.
  • Break Reminder: A rest break will be recommended after long gaming sessions.

Research shows that taking regular breaks makes gaming more enjoyable and reduces the risk of poor decision-making.

5

Recognizing the Signs of Problem Gaming

The first step in responsible gaming is knowing yourself. If you notice the following signs, it may mean your gaming is getting out of control:

Trying to recover lost money

Placing bigger bets after a loss thinking, "I'll win it back this time."

Loss of Track of Time

Forgetting to eat, sleep, or work because of gaming.

Social Withdrawal

Withdrawing from family and friends or hiding your gaming activity.

Spending Beyond Your Means

Spending money earmarked for bills or household expenses on gaming.

Emotional Distress

Feeling irritable or restless when unable to play.

Dishonesty

Lying to family about your gaming habits or how much you have lost.

If you notice more than 2 of these signs: Take a break right now and reach out to Zadbaj support. This is not a sign of weakness — it takes real courage.

6

Check Yourself

Answer the following questions honestly. If more than 3 of your answers are "Yes," it may be time to seek help:

1

Have you spent more than your gaming budget in the past month?

2

Have you ever bet more to try to win back money you've already lost?

3

Have you had any disagreements with family or loved ones over your gaming?

4

Have you skipped work, studies, or family responsibilities to play?

5

Have you ever tried to stop gaming but been unable to?

6

Have you ever borrowed money or dipped into savings to keep playing?

Remember: These questions are not here to judge you — they are here to help you stay aware. Zadbaj is always here for you.

Seeking Help 5 Simple Steps

Feeling like gaming is getting out of control? Follow these steps.

1
Acknowledge

If you think there's a problem, acknowledge it. That is the hardest step — and the most important one.

2
Set limits on your Zadbaj account

Activate deposit limits or a cooldown break from your profile settings. Changes take effect immediately.

3
Let someone close to you know

Tell a family member or trusted friend. Their support can make recovery significantly easier.

4
Contact Zadbaj Support

Email us at [email protected]. Our trained support team will assist you with complete confidentiality.

5
Seek Professional Help

Consider speaking with a mental health professional. Problem gambling is treatable — there is nothing to be ashamed of.

Zadbaj's Responsible Gaming Features

We do not just offer games — we make sure the environment you play in is safe.

Age Verification System

Only individuals aged 18 and above can create an account on Zadbaj. Every member's age is verified through a strict KYC process.

Spending History Tracker

You can view a full breakdown of all your transactions and gaming history — how much you have spent and how much you have won, all presented transparently.

24/7 Bangla Support

Our support team is available seven days a week to assist with any responsible gaming concerns.

Smart Reminder System

Zadbaj automatically sends you a notification when you are approaching your set limit — keeping you protected from overspending.

Confidential support

All self-exclusion and support requests are handled with complete confidentiality. No one will know — just you and our team.

Awareness Content

Zadbaj regularly publishes responsible gaming tips, articles, and videos to keep members informed and aware.

Safe Gaming's The Golden Rule

Responsible gaming is not about enjoying yourself less — it is about making the enjoyment last longer.

  • Play for Entertainment Only: Never treating gaming as a source of income is the wisest approach.
  • Set Your Budget First: Decide how much you are willing to spend before you start playing. Once that amount is gone, stop.
  • Avoid Playing While Tired or Under the Influence: Clear-headed decisions are better decisions. Avoid gaming when you're tired or emotionally overwhelmed.
  • Take Regular Breaks: At least once an hour, step away, take a short walk, and drink some water.
  • Don't Chase Your Losses: The "I'll win next time" mindset is the biggest trap. Accept your losses and move on.
  • Spend time on other activities: Make time for family, friends, and hobbies outside of gaming.

Children & Minor Protection

Zadbaj is strictly for players aged 18 and above. We have taken the following steps to keep minors away from gaming:

  • Mandatory KYC: Age is verified at registration. Providing false information will result in account termination.
  • Parental controls: Enable parental controls on your device to prevent children from accessing gaming sites.
  • Keep Your Password Private: Keep your Zadbaj login credentials away from younger members of your household.
  • Report If You're Unsure: If you suspect a minor is using Zadbaj, contact our support team immediately.

Keep in Mind: Protecting children is not just our responsibility — it's yours too. Let's work together to build a safer environment.

About responsible gaming Frequently Asked Questions

No, all of Zadbaj's responsible gaming tools are completely free. Deposit limits, session timers, cooldown breaks — none of it costs a thing to activate. It's part of our commitment to our members.

No. When self-exclusion is active, any remaining balance in your account is kept safe. Once the exclusion period ends, you can withdraw those funds. Zadbaj never holds your money hostage.

No. Increasing a limit requires a 24-hour waiting period. This is intentional — it prevents impulsive decisions made in the heat of the moment. Lowering a limit, however, takes effect immediately.

Not directly, as only the account holder can make changes to protect privacy. However, if a family member has concerns, they can contact our support team and we will take appropriate action.

Zadbaj's support team can provide information on mental health services and counselling resources available in Bangladesh. Email [email protected] or reach out via live chat — everything is strictly confidential.

No. While a cooldown or self-exclusion is active, Zadbaj will not send you any promotional messages, bonus offers, or gaming-related communications. We respect your decision.

Play for Fun, Responsibly!

Gaming on Zadbaj is more than just excitement — it is safe, transparent, and responsible entertainment. Join today and enjoy peace of mind using our responsible gaming tools.

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